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Here are the 5 signs of a trustworthy HVAC company

No matter where you live, the truth is that you have your choice of many HVAC companies. There can be a lot of options, but not all of them are the right choice. In this blog, we’ll review some of the signs of a trustworthy HVAC company, and what you should expect from your local cooling and heating pros.

5 signs of a trustworthy HVAC company

Signs of a trustworthy HVAC company1. Timely service

Dependable HVAC companies appreciate the time of their clients. They do not keep you waiting, or lie about what time they’ll be to your home. After all, an HVAC emergency breakdown is stressful: you want a team that is going to be there to help you when they say they’ll be there.

More than that, a trustworthy HVAC company should offer 24/7 service. It shows that they take customer emergencies seriously, and that they’re dedicated to getting the job done.

2. Certified HVAC technicians

Only the best HVAC businesses hire certified technicians. Preferably, these techs should be certified by the North American Technician Excellence (NATE) program, which is widely considered to be the top-notch technician training and certification program in the hemisphere.

Certified professionals are knowledgeable, efficient, and expert in air conditioner and furnace repairs. Ask any business you’re thinking about working with what kind of training and experience their techs have.

3. Affiliation with a manufacturer

The top tier of HVAC companies typically have an affiliation with a particular brand or manufacturer. This means that the company meets the manufacturer’s standards for quality installation, service, and more. For example, Comfort Air is a Factory-Authorized Carrier Dealer, which means Carrier stands by our work and our techs.

Ask any HVAC pro you’re thinking about working with what kind of affiliations they have. Is there any other company vouching for the quality of their work? If not, you might want to look elsewhere.

4. Condition of the HVAC company vehicle  

This might sound silly, but it’s a good litmus test if everything else checks out. The condition of the company vehicle says a lot about their quality of services. A well-kept and clean vehicle that bears the company name is a sign that the company takes pride in its work. It’s also an indication that the company wants to make the best impression on the customers.

In contrast, a dirty-looking vehicle is a sign that the company does not takes its work seriously or does not think much about its reputation. That company might not be legitimate, or have been in business all that long.

5. Online reputation

A company with mostly positive reviews online can be trusted to take care of your heating and cooling system. Companies win the trust of the customers by providing dependable and honest services. If they try to dupe the customers, their online reputation will reflect the action.

However, if they serve customers with professionalism, integrity, and care, customers will have nothing but positive words to say about the company. That’s one of the reasons Comfort Air has great reviews!

Look past the lowest price if you want the best value

When searching for an HVAC company, you should not look for the lowest price. If you go for price alone, you are almost guaranteed to find a company with an unprofessional, uninsured, and uncertified professionals with bad customer service reputation.

Ultimately, this can end up costing you more in the long run if that said company does a bad job.

Need a trustworthy HVAC company? Turn to Comfort Air!

Need a dependable HVAC company in McComb or around? Contact our team here at Comfort Air. We have a team of NATE-certified and experienced technicians, and we’re ready to help you with your cooling and heating needs.

Here are 3 things to consider before hiring an AC technician

Tips For Hiring An AC TechnicianAn air conditioner is a big investment. It’s important that you treat it right—and hire people who will treat it right. You will end up paying more for poor quality work if you do not research before hiring an AC technician.

Here are three things that you should consider before hiring an AC technician for your AC repair or AC installation needs. Following the tips mentioned here will help you avoid the prospect of handing your air conditioner over to unprofessional and unqualified technicians.

1. Go for a licensed and experienced technician

The most important thing that you should consider before hiring a technician is the experience and licensing of the technician. This is important if you want to ensure proper repair and maintenance of your valuable air conditioner.

A technician who has years of experience in fixing air conditioners will be able to deal with all kinds of problems. What’s more, the technician will advise you the best course of action that will result in cost savings for you in the long run.

Apart from experience, the technician should be NATE-certified. This will ensure that you get the highest level of service from the technician. NATE-certified technicians pass rigorous training courses and exams. They are fully knowledgeable about complex repair tasks. They can perform the repair work in minimum time without compromising on quality.

2. Get someone who is trustworthy and reliable

The person you hire should be trustworthy and reliable. Make sure that the person to whom you hand over the task of air conditioner repair has earned positive reviews from their prior customers. Consider reading online reviews to ensure that most of the customers have left positive remarks regarding the technician.

You should also ask the technician to provide a list of at least three references. Call the references and ask them about the reliability of the technicians. Whether you experience major or minor issues, you need to hand the repair task over to a reliable person who has the right skills to perform the job.

Is that person background-checked, for instance? You probably have no way of knowing. At Comfort Air, we background check all of our technicians before they work with us.

3. Hiring an AC technician is easier with a company backing them

Selecting an air conditioner technician from the yellow pages is like playing poker. You have no idea whether the results will be in your favor.

Here’s the truth: a single AC technician on their own is probably not a good hire. Here’s why: they’re probably not licensed, bonded, and insured. This is important. If something happens to your air conditioner, your home, or the technician during the service visit, you’ll want the comfort of knowing that it’s covered by an insurance policy. That’s the kind of peace of mind that Comfort Air brings to every job.

Beyond just safety and competence, you have no idea if the random technician you hired will get the job done to your satisfaction. What if they break your air conditioner and then run away? At Comfort Air, you know we’re a company with a reputation to uphold. That’s why we offer a 100% satisfaction guarantee.

Thinking about hiring an AC technician? Call us at Comfort Air

The above tips can help in selecting the best air condoner technician in your area. In case you want to get in touch with NATE-certified and experienced AC technicians in McComb or the surrounding areas, contact us.

Here’s 3 AC repair myths that could wind up costing you money

AC Repair Myths That Cost MoneyA lot of things in modern homes allow for comfortable living, and an air conditioner ranks high on the list. As the temperatures rise in McComb and the surrounding areas, most of us become ever more reliant on the cooling a functioning air conditioner provides.

When it comes to maintaining your air conditioner, you may find a lot of advice on the net. However, not all the advice that you come across online regarding repair and maintenance of the air condition unit are in fact true.

We have decided that it’s time that we set the facts straight, and debunk a few AC repair myths once and for all.

1. Leaving the air conditioner on even when no one is around will result in fewer repairs

The Reality: Of all the AC repair myths, this is perhaps the most enduring and popular. It’s also not true. The fact of the matter is air conditioning units experience wear-and-tear with use. The more rest you give to the air conditioner, the longer it will perform without breaking down. Also, the air conditioner consumes electricity. So, if you let the air conditioner run needlessly, you will incur higher energy bills.

It’s best that you install a programmable thermostat, or have one of our techs install it for you. You can set the thermostat to turn off the air conditioner automatically when you leave home. In this way, you will never incur extra energy bills due to having the air conditioning unit run when no one is around the house.

2. If you don’t use the air conditioning unit often, it will result in extended lifespan of the cooling device

The Reality: Another common myth that people have about air condition repair is that the less they use the air conditioner, the better it will perform. The reality is that there is no point in keeping an air conditioner unit if you intend to mostly rely on the ceiling fan to keep cool, and rarely use the air conditioner.

In case you don’t use the unit often, dirt and dust will clog the ductwork and the air filter. Also, the internal component inside the air conditioner unit may rust from not being used for long.

To ensure that the air conditioner works efficiently, it’s important that you regularly operate the unit and have it maintained at proper intervals. This is the best way to ensure that the air conditioner unit will live up to the expected lifespan of 15 years, and maybe even a bit more.

3. The air filter requires replacement just once a year

The Reality: Depending on the place where you live, you may need to replace the air filter more often. If your house is located in an area with many empty plots, you may need to have the filter replaced frequently. The dirt and dust from the empty slots can clog the filter soon.

Waiting longer to replace the air filter can cause major damage to the system. That’s why it’s important that you have the system checked about twice a month by a professional technician to perform necessary repairs.

Cut through the AC repair myths and call Comfort Air

If you want to get in touch with a NATE-certified and experienced technicians in the area of McComb, Mississippi, you can contact Comfort Air.